More messages of support and thanks from our customers

June 7, 2020

 

A massive thank you for all the wonderful and kind messages of support and thanks we have received via email, text, Whatsapp and by phone during lockdown. 

 

We cannot tell you how much they mean to us.

 

We thought it would be nice to share a small selection of these below. Sorry we can’t publish them all but please know that we hugely appreciate every single one of them...

 

Julian & the team

 

"With so many people disappointed about holidays being cancelled, Abbotts have been nothing but professional, helpful, friendly and calm in these unprecedented times. Thank you to Sharron and all at Abbotts Travel. I now have something to look forward to for next summer!"
- Louise Rush

 


"Having booked a trip which was cancelled due to the Covid-19 pandemic, I would like to thank Julian for sorting things efficiently, quickly, and keeping me updated regularly. I would have no hesitation in booking again with Abbotts Travel."
- Barbara Bass.

 

 

"Our family could not be more grateful for the incredible help and support that you have provided for us for many years, Julian. Everything that you do is with a level of service and support that is quite remarkable. We happily tell everyone that you are one of the finest businesses that we have the pleasure of knowing. Keep well."

- Ian

 


"A friend recommended using Abbotts Travel. Sadly, my trip was cancelled due to the Coronavirus, but Abbotts helped support me throughout the stressful period of not knowing where I stood and managed to get my refund. I will be back to rebook as soon as is possible."
- Coral Dawson

 

 

"Having enjoyed many holidays organised by the professional staff at Abbotts, we look forward to commencing booking with them once it is deemed safe to travel again. We are very appreciative of having our money reimbursed as was promised. Thank you."

- Avril Trainis & Steve Juggler

 

 

"We had to move our holiday due to the Coronavirus. Sharron was extremely helpful and understanding. She solved all our problems and eased the stress of re-booking."

- June Russell

 

 

"We have used Abbotts Travel for many years for everything from simply booking some flights to long haul trips. The knowledge of the team across the broad range of destinations and accommodation types is outstanding and this helps provide a balanced view of cost and experience. We attended one of Abbotts regular travel events and had a series of future trips pencilled in (at least in our minds!) and we can't wait to turn some of these into reality once normality returns. Good luck to all the team in these difficult times."

- Kevin and Rose

 

 

"Booking my 2020 holiday with Abbotts Travel was easy as the knowledgeable, friendly staff took care of everything. When the holiday had to be cancelled, the company dealt with everything promptly and professionally throughout, resulting in an appreciated refund. I look forward to booking with them again in the future."
- Marjorie Hunt

 


"Abbotts Travel have arranged and booked our holidays and travel arrangements over recent years, always in a very professional and friendly manner. Three generations of our family were looking forward to a holiday together at Easter. Unfortunately, it was cancelled due to the Coronavirus pandemic and the team managed to have the entire cost reimbursed in a relatively short time given the circumstances. The level of service received has been excellent. We will of course be booking with them for future travels and thoroughly recommend using them."
- Mr & Mrs A Rolfe

 

 

"Abbotts Travel are thoroughly professional, helpful and completely take the stress out of booking a holiday. The team’s excellent customer service ensures I will continue to book all future holidays with them."
- Suzannah Rich
 

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