After being let down by a number of big British tour operators, I was recommended Julian from Abbotts Travel by a friend.
From our very first conversation it felt like I was talking to a friend - his communication and support were excellent. He listened and fully understood our requests which was for a special family holiday to Mexico with our adult children - probably the last before they fly the nest.
Julian arranged everything, from airport parking to private transfers. He made our dream holiday happen with such ease due to his wealth of knowledge and experience - the level of customer service we received was second to none.
It is safe to say that from now on we will only be booking our holidays with Abbotts Travel.
Thank you, Julian and the Abbotts Travel team.